Privacy Policy

This Privacy Policy explains how personal data is processed when you access and use the TheProPrepper website (the "Website"), contact us through the Website, or otherwise interact with us in connection with the Website.

The Website is intended to provide information about TheProPrepper, its research activities, and its products, including the Prepper App Pro mobile application. This Privacy Policy applies only to the Website and related communications handled through it. It does not automatically apply to third-party platforms, app stores, or external services that may be linked from the Website.

For the purposes of applicable data protection law, the controller responsible for the processing of personal data is:

milkmonkey GmbH
Blasiusstraße 49-51, 40221 Düsseldorf, Germany
contact@TheProPrepper.com

If you have any questions about this Privacy Policy or the processing of your personal data, you may contact us using the details above.

Depending on how you use the Website, we may process the following categories of personal data:

Information you provide directly

• ·name
• ·email address
• ·the content of your message or inquiry
• ·any other information you voluntarily submit through the contact form or by email

Technical and usage data

• ·IP address
• ·browser type and version
• ·operating system and device-related information
• ·user agent
• ·date and time of access or submission
• ·referrer URL, where transmitted by your browser
• ·server log information necessary for the operation and security of the Website

Communication and support-related data

• ·records of correspondence
• ·internal status and processing notes relating to your request
• ·information required to handle follow-up communication or resolve support matters

We do not intentionally collect special categories of personal data through the Website unless you choose to provide such information to us. We ask that you do not submit sensitive personal data unless it is strictly necessary.

If you contact us through the Website's contact form or by other contact details provided on the Website, we process the personal data you submit in order to handle your request, respond to your message, and, where relevant, provide support or pre-contractual information.

Messages and related metadata may be stored in our internal support systems or inboxes to enable proper processing, documentation, follow-up communication, and service quality management. Access to such messages is restricted to persons who require access for operational, administrative, or support purposes.

Where necessary, inquiries may also be reviewed to prevent misuse of the contact form, including spam, abusive submissions, or unauthorized activity.

Please do not send confidential or highly sensitive information through the contact form unless this is strictly necessary.

Where the General Data Protection Regulation ("GDPR") applies, we process personal data for the following purposes and on the following legal bases:

Where consent is required under applicable law for a specific processing activity, we will rely on Art. 6(1)(a) GDPR and request such consent separately.

The Website does not use cookies for advertising or cross-site tracking.

The Website may use strictly necessary cookies or similar technical mechanisms that are required for the secure and proper operation of the Website. These may include, for example, session cookies, security-related cookies, or tokens used to protect forms and administrative functions against unauthorized requests.

Such cookies are used solely to enable core Website functionality and security. Because they are technically necessary, they may be stored on your device without separate consent where permitted by applicable law.

You can configure your browser to block or delete cookies. However, doing so may impair the functionality, security, or availability of parts of the Website.

The Website may contain links to third-party websites, platforms, or services, such as app stores, external content providers, or other websites not operated by us.

If you follow such links or interact with third-party services, any processing of personal data is governed by the privacy policies and terms of those third parties. We are not responsible for the content, security, or data processing practices of external websites or services that are not under our control.

Where external service providers are used to host or support the Website or communications infrastructure, such providers may process personal data on our behalf as processors and only in accordance with our instructions and applicable data protection law.

If personal data is transferred to recipients outside the European Economic Area, such transfers will be carried out only where an appropriate safeguard under applicable law applies, such as an adequacy decision or appropriate contractual safeguards.

We retain personal data only for as long as necessary for the purposes for which it was collected, including the handling of inquiries, support communication, abuse prevention, security monitoring, and compliance with legal obligations.

Contact requests and related correspondence are generally retained for as long as necessary to process the request and for a reasonable period thereafter in order to manage follow-up questions, document communications, and protect our legitimate interests.

Technical data and server logs may be retained for a limited period where necessary for security, troubleshooting, abuse prevention, and system integrity.

Where statutory retention obligations apply, the relevant personal data may be retained for the duration required by law. After the applicable retention period expires, the data will be deleted or anonymized, unless further storage is necessary and legally permitted.

Where applicable under data protection law, in particular under the GDPR, you may have the following rights with respect to your personal data:

• ·the right to obtain access to your personal data
• ·the right to request rectification of inaccurate or incomplete data
• ·the right to request erasure of your personal data
• ·the right to request restriction of processing
• ·the right to object to processing based on legitimate interests
• ·the right to data portability, where legally applicable
• ·the right to withdraw consent at any time, where processing is based on consent
• ·the right to lodge a complaint with a competent supervisory authority

If you wish to exercise any of these rights, please contact us using the contact details provided above. We may request information necessary to verify your identity before processing your request.

Providing personal data is generally voluntary. However, if you do not provide the data necessary for us to process your inquiry, we may be unable to respond or provide the requested support.

We do not use personal data obtained through the Website for solely automated decision-making, including profiling, that produces legal effects or similarly significant effects on individuals.

Privacy questions or requests can be sent via the contact form or by email at contact@theproprepper.com.

Related: Terms of Service | Cookie Policy